Terms and Conditions
These Terms and Conditions ("Terms") form a legally binding agreement between you and Sunship Media, LLC, a Colorado limited-liability company ("Sunship", "we", "our", or "us"), governing your access to and use of the Moongate mobile application and moongateapp.com website (collectively, the "Service"). By downloading, installing, creating an account, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.
1. Definitions
- "App" – the Moongate iOS or Android application distributed via the Apple App Store or Google Play Store.
- "Site" – moongateapp.com and any sub-domains operated by Sunship.
- "User" ("you") – any individual who accesses or uses the Service.
- "Content" – all text, graphics, audio, video, images, software, and other materials available through the Service.
- "Subscription" – an auto-renewing, fee-based license granting continued access to premium features of the Service.
- "Merchant of Record" – the entity processing your payment (Apple Inc. for in-app purchases; Paddle Payments Ltd. for web purchases).
2. Eligibility & Age Requirements
You must be at least 13 years old (or 16 years old if you reside in the European Economic Area) to use the Service. By using the Service, you represent that you meet the applicable minimum age and have legal capacity to enter into these Terms. If you are under 18, you may use the Service only with a parent or guardian’s consent and under their supervision.
3. Health & No-Medical-Advice Disclaimer
Moongate offers sound-based wellness experiences. Moongate is not a medical device and does not provide medical advice, diagnosis, or treatment. Consult a qualified healthcare professional before using the Service, especially if you have a medical condition, are pregnant, wear medical devices (e.g., pacemakers), or experience adverse effects. Using the Service is at your sole risk.
4. License Grant
Subject to your compliance with these Terms, Sunship grants you a personal, limited, non-exclusive, revocable, non-transferable license to: (a) download and run one copy of the App on a device you own or control; and (b) access and use the Site, solely for your personal, non-commercial purposes.
Except for this limited license, no right, title, or interest is transferred to you. Sunship and its licensors reserve all rights not expressly granted.
5. User Conduct
You agree not to:
- Violate any applicable law or regulation;
- Reverse engineer, decompile, or disassemble any part of the Service;
- Interfere with or disrupt the Service or servers;
- Use automated means (bots, scrapers) without our prior written consent;
- Bypass measures used to prevent or restrict access;
- Impersonate any person or entity or misrepresent your affiliation.
6. Purchases, Free Trials & Auto-Renewal
For details regarding purchases, subscriptions, free trials, renewals, cancellations, refunds, and related policies, please refer to our Fulfillment Policy.
7. Intellectual Property
The Service and all Content are owned by Sunship or its licensors and are protected by copyright, trademark, and other laws. You may not reproduce, modify, or distribute any Content without prior written consent.
8. Privacy
Our collection and use of personal data are governed by the Moongate Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we handle your information and the rights available to you. If you have privacy-related questions or wish to exercise your data rights, contact support@moongateapp.com.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service.
10. Indemnification
You agree to indemnify, defend, and hold harmless Sunship, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any law or third-party right.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. YOUR USE IS AT YOUR SOLE RISK.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNSHIP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
13. Dispute Resolution & Arbitration
Please review this section carefully—it affects your legal rights.
14. Third-Party Terms (Apple EULA)
For users who download the App via the Apple App Store, Apple’s Licensed Application End User License Agreement ("Apple EULA") applies in addition to these Terms.
15. Right to Modify or Discontinue
We reserve the right to change, suspend, or discontinue any part of the Service at any time without liability.
16. Export & Sanctions Compliance
You may not use, export, or re-export the Service except as authorized by law.
17. Governing Law
These Terms are governed by the laws of the State of Colorado, U.S.A.
18. Marketing Communications & Opt-Out
You can opt-out of marketing emails at any time.
19. Severability & Waiver
If any provision is held invalid, the remaining provisions remain effective.
20. Assignment
Sunship may assign these Terms without restriction.
21. Survival
Sections concerning intellectual property, disclaimers, liability, indemnification, and dispute resolution survive termination.
22. Force Majeure
Sunship is not liable for performance failures due to circumstances beyond its control.
23. Entire Agreement & Headings
These Terms constitute the entire agreement regarding the Service.
24. Feedback License
You grant Sunship an irrevocable license to use feedback.
25. Beta / Experimental Features
Beta features are provided "as is."
26. Updates to Software
Sunship may automatically update the App.
27. Contact
For questions, contact: Sunship Media, LLC 1905 Sherman Street, STE 200 #1205 Denver, CO 80203, USA
Email: support@moongateapp.com
© 2025 Sunship Media, LLC. All rights reserved.